Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.

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411 University St, Seattle, USA

engitech@oceanthemes.net

+1 -800-456-478-23

About Solutions

Common technical characteristics of the systems

 

A set of support services provided to customers during the implementation phase and the guarantee phase

  1. Establishing a chart of accounts for the client’s establishment and linking it to the systems.
  2. Training users both on his office and on his device with the possibility of repeating the training process for one user.
  3. Copying and migrating the old data of the client from Excel files to the central database of the system, and this copying is limited to the data of the main files, in order to facilitate the task of starting the application for the client and shorten the time to activate the system for the client.
  4. Technical support services are provided from the company’s website or through the customer’s visit for free and when needed.
  5. New customer requests from their own programs and reports.
  6. Request training for new employees who replace previous employees.
  7. Providing free technical advice to clients.
  8. Providing a call center to receive their requests from eight in the morning until twelve at night.
  9. Providing updates and self-modifications to the systems free of charge to the customer.
  10. Providing a monthly report to the customer with notes on his users’ entries, abuses, and errors, and thus evaluating them, and then providing advice and advice to correct and reduce the size of these errors.

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